Patient Information

Appointment Times

We see all patients on an appointment basis, and ask that you call in advance so that we may reserve time for you. We respect your time and make every effort to remain on schedule, and ask that you extend the same courtesy to us. If you are unable to keep an appointment please notify us immediately to avoid a cancellation fee. We require 24 hour notice to allow time given to another patient.

New Patients

We always welcome new patients. We ask that you arrive 15 minutes prior to your scheduled appointment to complete paperwork.  Another option is to download, print and complete the forms, and bring them with you to the appointment.  Please also be sure to bring your dental and medical insurance cards and any records from your previous dentist (specifically x-rays, otherwise we will require new ones to be taken at your appointment).

Regular Visits

Our office believes in the benefits of regular preventative care, and therefore, encourage all of our patients to return for their six month routine cleanings and exams. We send written reminders when it is time for your next visit. If you receive this notice, please telephone promptly to make an appointment or confirm the appointment our staff has scheduled for you. Even better, make the next cleaning appointment at the conclusion of your current appointment.  We strongly recommend anyone that needs 3:00 or later schedule the next appointment.  Our evening and Saturday hours book about six month ahead.

At the time of your recall visits, please advise the receptionist of any change in your overall health, any medications you are taking, marital status, address, telephone number, employment, or insurance change.

Full Service Family Dentistry

In addition to adults, we welcome children of all ages for dental care with us. We love and cater to our pediatric patients and make it a fun experience.

However, in an effort to ensure the safety and comfort of all, please make care arrangements for young children (who do not have an appointment) during dental appointments.

There are a number of materials in dental offices (e.g. cleaners, disinfectants, lab supplies, sterilization machines, sharps and other medical waste) that could pose a significant hazard, especially if (unattended) children are exposed.

Due to standards recommended by both the Occupational Safety & Health Administration (OSHA) and the Health Insurance Portability & Accountability Act (HIPAA), it is our office policy that all children and/or dependent adults who do not have an appointment are not permitted in the patient treatment areas and should not be left unattended in any part of the building.

Emergency Care

Our office recognizes that emergency situations do arise and we will do everything in our power to respond to you as quickly as possible. If an emergency arises while the office is closed, please leave a message and then page us.  Someone will return your call shortly. If an emergency arises while the office is open, please call the office as early in the day as possible. We reserve special times for patients with emergency needs, and you will be seen as quickly as possible.

Office Policies - Please be advised of the following:

 X-Ray Policy

Our office is very concerned with radiation safety. We work in the office around x-ray units all day, every day. We have a vested interest in taking only necessary x-rays for both your health and ours.

We use digital x-rays in our office. Digital x-rays use 60% (or more) less radiation than traditional “film” x-rays. They are friendlier to the environment because there are no harsh processing chemicals to discard.

We can only see 50% of your oral conditions without x-rays. X-rays allow us to see, among other things, in between the teeth, below the margins (edges) of fillings and crowns, the location and density of the bone around the teeth, and pathology (infection), etc. With this information we can make a full diagnosis, treating little or hidden problems before they become severe.

It is our office policy to take x-rays according to the guidelines set by the American Dental Association. Refusal compromises our ability to fully diagnose your condition and provide you with optimal dental care. For that reason, failure to comply with this policy can compromise our doctor-patient relationship.